NHS care or treatment?

Do you need support complaining about your NHS care or treatment?

The National Health Service (NHS) works hard to treat everyone properly and promptly. Most people using the NHS are happy with their treatment, but sometimes things can go wrong.  By raising your concerns you can help put things right and the NHS can learn from your experience.  Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care or treatment.  The service is provided by SEAP, a registered charity – funded by your local authority to provide this service.  Contact us on 0300 343 5734.  Email [email protected] or visit our website at http://www.seap.org.uk/services/nhs-complaints-advocacy/ where you can also download a self help pack that provides useful information on making a complaint.   

 We are providing opportunities for people across Berkshire to call in to see us about health complaints.  We will be providing more in the New Year so please feel free to enquire about them in early January 2014.